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Shipping Policy

1.Shipping Fee:

All  Products Are Free To Ship Worldwide!

2. Order Processing and Shipping Times：

We are committed to processing your orders promptly and dispatching products in a timely manner. Below are our standard order processing and shipping times:

  • Order Processing Time: Typically completed within 1-2 business days upon receipt of the order. Order processing times may vary depending on order volume.

  • Shipping Time: Once order processing is completed, we will arrange the shipment as soon as possible. Most orders will be shipped within 5-7 business days.

  • Estimated Delivery Time： The delivery time of your order depends on your location. Estimated delivery time: 5-7 business days.

Please note that the above times are for reference only, and actual delivery times may be delayed or expedited due to various factors.

Delays in Special Circumstances

In certain situations such as holiday peak periods, adverse weather conditions, or other unforeseen circumstances, order processing and delivery times may be delayed. We will make every effort to promptly inform you and resolve any delay issues.

If you have any questions regarding the status of your order or delivery times, please feel free to contact our customer service team. We are dedicated to assisting you.

Contact Information

Phone: +86 18584670413 Email: info@resapex.com

 

3. Customs Duties and Clearance Fees Policy

In certain cases, you may be required to pay customs duties and clearance fees for imported goods. Here is our policy regarding customs duties and clearance fees:

  • Customs Responsibility: Depending on the laws and regulations of your country/region, you may be required to pay customs duties and clearance fees for imported goods. These fees are your responsibility and may be collected by your local customs upon receipt of the goods.

  • Estimated Costs: We are unable to provide an accurate estimate of the customs duties and clearance fees you may need to pay, as they depend on various factors including the type of goods, their value, and the regulations of your country/region. You can contact your local customs department for more information.

  • Payment: Unless otherwise specified, customs duties and clearance fees will be borne by you. These fees are not included in the price of the goods or shipping charges and may need to be paid directly to your local customs upon receipt of the goods.

Please ensure that you understand the import tax policies and clearance procedures of your country/region before placing an order to avoid any inconvenience or additional charges. If you have any questions, feel free to contact our customer service team.


Shipping Methods:
We may ship orders by FedEx, UPS, USPS, DHL, Yanwen, and 4PX Postage.

Shipped From:
We shipped from China.

Track Your Order:
When your order is dispatched we'll send you an email with your tracking details so you can follow its journey. If for any reason you don't receive this, please email us at info@resapex.com and we'll update you on your order's progress.